Frequently asked questions

How does PaceMakers sync my activities?

PaceMakers reads supported activity data from Apple Health or Health Connect.
Watch Companion AppApple Health / Health ConnectPaceMakers

Which watches can I use with PaceMakers?

PaceMakers can work with watches and fitness trackers that can sync supported activity data to Apple Health or Health Connect.

Common examples include Apple Watch, Garmin, Samsung Galaxy Watch, Amazfit, Huawei, Xiaomi, Fitbit, and COROS.

Do I need to connect my watch directly to PaceMakers?

No. Your watch usually syncs through its companion app first. PaceMakers then reads the activity from Apple Health or Health Connect.

Do I need Apple Health or Health Connect?

Yes. Depending on your phone:

iPhone: Apple Health
Android: Health Connect

Make sure the required permissions are enabled for PaceMakers.

How long does it take for my activity to appear?

It can take a little time for your watch to sync with its companion app and for the activity to become available through Apple Health or Health Connect.

Do I need to start my run in PaceMakers?

No. Start your activity using your watch or fitness tracker. PaceMakers reads the activity after it has synced to your connected health platform.

My activity is on my watch but not in PaceMakers. What should I do?

Check these in order:

1. Sync your watch with its companion app.
2. Confirm the activity appears in Apple Health or Health Connect.
3. Check PaceMakers' health permissions.
4. Refresh your PaceMakers challenge.

Can I use different watches with PaceMakers?

Yes, as long as the activities are available through the same connected health platform and the required data is supported.

Can I use my phone instead of a watch?

Yes, if the activity is recorded by a supported fitness app and the resulting activity data is available through Apple Health or Health Connect.

What should I check before starting a challenge?

Quick checklist:

✅ Watch/tracker is connected
✅ Companion app is syncing
✅ Apple Health or Health Connect is enabled
✅ PaceMakers has the required permissions
✅ Start the activity on your watch/tracker
✅ Sync after finishing

Why is my challenge progress not updating?

Your activity may not have synced yet. First check your watch's companion app, then Apple Health or Health Connect, and finally PaceMakers.

If the activity is available in your health platform but still isn't reflected in the challenge, check that the activity meets the challenge requirements.

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